About us • PGF Services
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About Us | Ko wai mātou

Our Values | Ō Mātou Uara

PGF Services shares the vision of PGF Group: Aotearoa is a socially just nation where all people flourish.

Our mission at PGF Services is preventing and reducing gambling harm for all tangata in Aotearoa with integrity, mana and innovative solutions.

  • Manaakitanga

    We nurture an environment where human potential can be realised for all.

  • Kaitiakitanga

    We undertake actions that honour, protect and develop the people of Aotearoa, New Zealand.

  • Whānaungatanga

    We build and uphold meaningful connections that celebrate inclusivity and diversity.

  • Āwhinatanga

    We engage and embrace all people to inspire hope and trust in their future.

  • Huhuatanga

    We strive for excellence in all that we do, aiming to surpass expectations.

To read more about how we action our values, download our Annual Report

We’re here to help | Manaaki Tāngata

At PGF Services we know it’s sometimes hard to ask for help, but if gambling is impacting your life, or the life of someone you care about, you don’t have to struggle alone.

We have duty counsellors available by phone, email, text, or live chat between 8.30am and 5.00pm Monday to Friday to answer your questions and provide immediate support.

We provide:

  • Free, professional, and confidential counselling for gamblers and families affected by someone’s gambling
  • Education and support groups
  • Culturally appropriate counselling
  • Assistance with self-exclusion from places that provide gambling.
  • Our experienced counsellors are there to provide guidance. They will help you to achieve goals, learn new skills, provide information on the harms from gambling and help reduce your chances of gambling relapse. You can bring a support person and whānau are always welcome in our counselling sessions.

Our approach in counselling sessions is to empower and encourage individuals and whānau towards wellbeing, and to be mana enhancing in all we do, caring for the spiritual emotional, physical and intellectual needs of people and communities. We actively seek your feedback so that we can best meet your needs and aspirations.

Health promotion | Hauora Whānui

We have a dedicated health promotion team who work in the community to raise awareness of gambling harm.

We provide:

  • Education and training on identifying and screening for gambling harm
  • Advocacy work, aiming to achieve effective and caring policies that minimise the harm from gambling in New Zealand
  • Support for gambling venues to provide a safe environment
  • Stalls at community events
  • A Knowledge Hub with printable fact sheets.

Join our team | Tauti Mai

At PGF Group, we provide free, professional and confidential counselling and support services throughout New Zealand for anyone impacted by gambling. We also have dedicated health promotion teams who work in the community to raise awareness of gambling harm through advocacy work, education and training.

We welcome applications from like-minded individuals who are keen to make a difference and help individuals, families and communities be free from gambling harm.

Public Health Manager

Full-time

Kingsland, Auckland

Gambling harm is changing fast, with online betting, gambling-style features in games and constant marketing reaching new communities in new ways. PGF Services is looking for a Public Health Manager to lead our national public health response. Reporting to the Chief Executive, you’ll refresh and deliver our national public health strategy, partner with our Head of Marketing on behaviour change programmes using approaches like COM-B and social marketing, and lead a national team of Health Promoters and Multi-Venue Exclusion Co-ordinators. You’ll be accountable for impact and return on investment.

You’ll bring a graduate qualification in public health, health promotion, behavioural science or a related field (or equivalent experience), hands-on experience applying behaviour change theory in programme design, and a track record of setting outcome measures and evaluating impact. You’ll also need proven people leadership, sound commercial judgement including writing business cases or tenders, confidence managing relationships across the sector and government, and an understanding of how Te Tiriti o Waitangi shapes practice.

Pou Arataki

Full-time

Kingsland, Auckland

“Mā te huruhuru ka rere te manu, mā te manu ka tau ai te kaupapa.”

PGF Services is seeking a Pou Arataki of wisdom, integrity and mana to lead Te Atatū, our strategic plan, across our national and regional services. You’ll embed the promises of Te Tiriti o Waitangi into our policies, practice and priorities, build cultural capability across the organisation, guide best practice te reo Māori, tikanga and mātauranga Māori, and grow relationships that advance gambling harm prevention.

You’ll bring extensive experience leading Māori strategies and public health initiatives, strong knowledge of te reo Māori, tikanga and mātauranga Māori, a deep understanding of Te Tiriti o Waitangi in strategy and service delivery, and established networks with iwi, hapū, marae and Māori community organisations. You’ll also be a confident leader and communicator, comfortable representing us in the media and public forums.

Youth Worker/Lived Experience Worker

Full-time

Kingsland, Auckland

Got lived experience of gambling, gaming or screen-use harm? Touchgrass, a new youth service from PGF Services, is looking for a Youth Worker to support rangatahi and their whānau one-to-one and in groups, helping them set goals, build their own support networks and take charge of their recovery. You’ll also raise awareness by speaking at schools, presenting to youth networks and getting along to community events.

You’ll need a full, clean driver’s licence, confidence presenting to a range of audiences, the ability to work cross-culturally, an understanding of Te Tiriti o Waitangi in practice, and a Level 4 or higher qualification in youth work, mental health, addiction or peer support (or be working towards one, or willing to gain one). In return, we offer five weeks’ annual leave, a work-from-home day, medical insurance, a smartphone and laptop, and training and career development.

Whai Awhina?
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Free and confidential support for anyone affected by gambling. Our team are available from 8.30am - 5.00pm Monday to Friday.

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