Our Team | To Mātou Roopu
Our Values | Ō Mātou Uara
PGF Services shares the vision of PGF Group: Aotearoa is a socially just nation where all people flourish.
Our mission at PGF Services is preventing and reducing gambling harm for all tangata in Aotearoa with integrity, mana and innovative solutions.
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Manaakitanga
We nurture an environment where human potential can be realised for all.
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Kaitiakitanga
We undertake actions that honour, protect and develop the people of Aotearoa, New Zealand.
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Whanaungatanga
We build and uphold meaningful connections that celebrate inclusivity and diversity.
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Āwhinatanga
We engage and embrace all people to inspire hope and trust in their future.
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Huhuatanga
We strive for excellence in all that we do, aiming to surpass expectations.
To read more about how we action our values, download our Annual Report
We’re here to help | Manaaki Tāngata
At PGF Services we know it’s sometimes hard to ask for help, but if gambling is impacting your life, or the life of someone you care about, you don’t have to struggle alone.
We have duty counsellors available by phone, email, text, or live chat between 8.30am and 5.00pm Monday to Friday to answer your questions and provide immediate support.
We provide:
- Free, professional, and confidential counselling for gamblers and families affected by someone’s gambling
- Education and support groups
- Culturally appropriate counselling
- Assistance with self-exclusion from places that provide gambling.
- Our experienced counsellors are there to provide guidance. They will help you to achieve goals, learn new skills, provide information on the harms from gambling and help reduce your chances of gambling relapse. You can bring a support person and whānau are always welcome in our counselling sessions.
Our approach in counselling sessions is to empower and encourage individuals and whānau towards wellbeing, and to be mana enhancing in all we do, caring for the spiritual emotional, physical and intellectual needs of people and communities. We actively seek your feedback so that we can best meet your needs and aspirations.
Health promotion | Hauora Whānui
We have a dedicated health promotion team who work in the community to raise awareness of gambling harm.
We provide:
- Education and training on identifying and screening for gambling harm
- Advocacy work, aiming to achieve effective and caring policies that minimise the harm from gambling in New Zealand
- Support for gambling venues to provide a safe environment
- Stalls at community events
- A Knowledge Hub with printable fact sheets.
Join our team | Tauti Mai
At PGF Group, we provide free, professional and confidential counselling and support services throughout New Zealand for anyone impacted by gambling. We also have dedicated health promotion teams who work in the community to raise awareness of gambling harm through advocacy work, education and training.
We welcome applications from like-minded individuals who are keen to make a difference and help individuals, families and communities be free from gambling harm.
MVE Co-ordinator and Health Promoter
Full-time
PGF Services is seeking passionate individual to help reduce gambling harm and promote community wellbeing across the Hamilton region. This role combines health promotion with coordination of Multi-Venue Exclusion (MVE) processes, engaging with communities and stakeholders to raise awareness and support positive change.
We’re looking for someone with a relevant qualification, strong communication skills, and experience working cross-culturally. A full driver’s license is required, and travel across the region is part of the role.
We offer five weeks annual leave, birthday leave, medical insurance, KiwiSaver, career development opportunities, flexible working, and a competitive salary package including phone, laptop, and vehicle use.
PGF Services uses a Te Ao Māori-informed model and works closely with Asian Family Services and Mapu Maia Pasifika Service to support individuals, whānau, and communities. We welcome applicants from diverse backgrounds.
Applications close 5pm, 29 October 2025. You must be eligible to work in New Zealand.
MVE Co-ordinator and Health Promoter
Full-time
PGF Services is seeking passionate individual to help reduce gambling harm and promote community wellbeing across the wider Wellington region. This role combines health promotion with coordination of Multi-Venue Exclusion (MVE) processes, engaging with communities and stakeholders to raise awareness and support positive change.
We’re looking for someone with a relevant qualification, strong communication skills, and experience working cross-culturally. A full driver’s license is required, and travel across the region is part of the role.
We offer five weeks annual leave, birthday leave, medical insurance, KiwiSaver, career development opportunities, flexible working, and a competitive salary package including phone, laptop, and vehicle use.
PGF Services uses a Te Ao Māori-informed model and works closely with Asian Family Services and Mapu Maia Pasifika Service to support individuals, whānau, and communities. We welcome applicants from diverse backgrounds.
Applications close 5pm, 29 October 2025. You must be eligible to work in New Zealand.
