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About Us | Ko wai mātou

Our Values | Ō Mātou Uara

PGF Services shares the vision of PGF Group: Aotearoa is a socially just nation where all people flourish.

Our mission at PGF Services is preventing and reducing gambling harm for all tangata in Aotearoa with integrity, mana and innovative solutions.

  • Manaakitanga

    We nurture an environment where human potential can be realised for all.

  • Kaitiakitanga

    We undertake actions that honour, protect and develop the people of Aotearoa, New Zealand.

  • Whanaungatanga

    We build and uphold meaningful connections that celebrate inclusivity and diversity.

  • Āwhinatanga

    We engage and embrace all people to inspire hope and trust in their future.

  • Huhuatanga

    We strive for excellence in all that we do, aiming to surpass expectations.

To read about our strategic framework 2024-2027 download our strategy document.

We’re here to help | Manaaki Tāngata

At PGF Services we know it’s sometimes hard to ask for help, but if gambling is impacting your life, or the life of someone you care about, you don’t have to struggle alone.

We have duty counsellors available by phone, email, text, or live chat between 8.30am and 5.00pm Monday to Friday to answer your questions and provide immediate support.

We provide:

  • Free, professional, and confidential counselling for gamblers and families affected by someone’s gambling
  • Education and support groups
  • Culturally appropriate counselling
  • Assistance with self-exclusion from places that provide gambling.
  • Our experienced counsellors are there to provide guidance. They will help you to achieve goals, learn new skills, provide information on the harms from gambling and help reduce your chances of gambling relapse. You can bring a support person and whānau are always welcome in our counselling sessions.

Our approach in counselling sessions is to empower and encourage individuals and whānau towards wellbeing, and to be mana enhancing in all we do, caring for the spiritual emotional, physical and intellectual needs of people and communities. We actively seek your feedback so that we can best meet your needs and aspirations.

Health promotion | Hauora Whānui

We have a dedicated health promotion team who work in the community to raise awareness of gambling harm.

We provide:

  • Education and training on identifying and screening for gambling harm
  • Advocacy work, aiming to achieve effective and caring policies that minimise the harm from gambling in New Zealand
  • Support for gambling venues to provide a safe environment
  • Stalls at community events
  • A specialised library with printable fact sheets.

Join our team | Tauti Mai

At PGF Group, we provide free, professional and confidential counselling and support services throughout New Zealand for anyone impacted by gambling. We also have dedicated health promotion teams who work in the community to raise awareness of gambling harm through advocacy work, education and training.

We welcome applications from like-minded individuals who are keen to make a difference and help individuals, families and communities be free from gambling harm.

Whai Awhina?
Need Help?

Free and confidential support for anyone affected by gambling. Our team are available from 8.30am - 5.00pm Monday to Friday.

Get help now