What is 'Self-Exclusion'?
Any person who wishes to do so may exclude themselves from entering the gambling area of a casino or any pub, club or hotel with pokie machines. TAB venues can also do this but slightly different rules apply.
A self-exclusion is a legally binding agreement between you and the gambling operator. Essentially, you agree not to gamble in the venues and operators agree to support you to leave if you do go in.
Self-exclusion is a very effective tool for reducing or stopping gambling. It can give you some time to be gamble free and help prevent the urge to gamble.
Essentially, you agree not to gamble in the venues and operators agree to support you to leave if you do go in.
How is it done?
In person:
You can choose to visit selected venues and ask to be excluded. If this is your preference, please bring a large current photo of yourself which clearly identifies you, and some form of ID.
It is a good idea to take a support person with you so you are not tempted to gamble while you are there - this can be a friend, family member or your counsellor.
Via Email:
Alternatively, you can write to venues to ask for an exclusion order. In this case you must supply a photo and postal contact details in each letter.
How long can you exclude for?
An exclusion can be issued for any period up to two years. They can also be renewed as often as required.
It may be better to do shorter exclusions, renewed more frequently, than a longer exclusion. This can keep exclusion more prominent in your mind and regularly remind venue operators as well.
How do I choose the venues?
Exclusion orders will be most effective in the venues where you go regularly and are known there. They can be useful in preventing you from gambling in other venues which are near to your home or work. A counsellor can help you with choosing venues.
Note: If you are seeking an exclusion from pokie machines in a venue that also has TAB gambling, the venue operator may use their discretion and exclude you from the whole venue. This can lead to a regional TAB ban and will extend to other TAB venues in the area.
Can I cancel my self-exclusion or MVE?
No, exclusion orders are legally binding documents and can not be cancelled prior to their expiration date. When they have expired you won’t receive a notification unless you have indicated on your MVE form that you would like someone to notify you.
After the exclusion order expires you will need to contact the casino before going into their premises. They usually conduct an interview with you and may require you to attend counselling.