Laurie Siegel-Woodward, National Operations Director at PGF, says it was a great honour to receive the award on behalf of the team.
“I am incredibly proud of the PGF team. This is also a big awhi to the problem gambling sector for being recognised at the preeminent alcohol and drug (AOD) conference,” she says.
In its application for the award, the Problem Gambling Foundation showcased several initiatives that have led to transformational organisational change. These include the ‘integrated model’, the use of a ‘national duty counsellor rostering system’, the employment of service users to run consumer advisory groups and the use of the Partners for Change Outcomes Management System or PCOMS.